Patient Account Representative - NH Neurospine - Full Time

Position Summary - M - F 8am - 5pm

Responsible for the timely follow up and collection of outstanding hospital accounts receivables.

Key Responsibilities

• Performs routine, compliant billing and insurance follow up according to policies and procedures.
• Reports claim rejections that may have a processing or systematic resolution.
• Identifies trends and reports them to supervisor for discussion with plan provider representatives.
• Basic knowledge of billing and collection rules, plan payment policies, timely filing rules and plan specific requirements.
• Carries out other related duties as requested.
• Collection tasks related to eligibility and referrals.
• Performs collection asks related to eligibility & referrals.
• Performs reconciliation and payment research.
• Performs billing & collection authorization.
• Responsible for denial tasks.
• Processes refunds.
• Verifies WC insurance and claim adjuster information.
• Negotiates WC OOS rates.
• Responsible for underpayment WC Report.
• Responsible for cash bag distribution/daily deposits.
• Sends billing faxes; works general task box, sorting mail.
• Meets with patients regarding financial counseling/collections of old balances.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: 3 years’ experience with UB04/1500R/837/835 formats and standards.
• Certification/Licensure: N/A
• Software/Hardware: Excellent computer skills including Windows, Excel, and Internet experience. Excellent communication skills and telephone etiquette. Organized math skills. Organized and multi-task skills.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!