Elliot Health System - Medical Assistant - Behavioral Health - Full Time

Job Summary:

We are seeking a dedicated and experienced Medical Assistant to join our outpatient behavioral health practice. This role involves a variety of clinical and administrative responsibilities to support the providers, maintain patient care, and ensure smooth practice operations. The ideal candidate will be an organized, detail-oriented individual who is passionate about supporting both patients and clinical staff in a behavioral health setting.

Key Responsibilities:

• Assist with Refill Requests: Manage and process medication refill requests as per provider instructions, ensuring all protocols are followed.
• Urine Toxicology (Utox) Testing: Administer and manage urine drug screenings in accordance with clinical policies and assist with documentation.
• Controlled Substance Agreements: Ensure that patients complete and sign controlled substance agreements as needed and maintain accurate records.
• Provider Support: Work closely with healthcare providers to assist with patient care requests, including preparing patients for appointments, obtaining necessary clinical information, and updating records.
• Fax Orders and Lab Requests: Prepare, fax, and track orders for lab tests, imaging, and referrals per provider instructions.
• Vitals and Clinical Support: Take and record patient vital signs (e.g., blood pressure, heart rate, temperature), update medical records, and provide support for clinical procedures as needed.
• Cross-coverage for Front Desk: Provide assistance with front desk duties, including patient check-in, scheduling, and answering calls as needed, ensuring smooth daily operations.
• Attend Meetings: Participate in staff meetings, training, and other necessary meetings to support practice initiatives and ongoing professional development.
• Monitor AED and Medication Logs: Ensure that the Automated External Defibrillator (AED) and medication logs are properly maintained and up to date.
• Emergency Kit Maintenance: Regularly check and maintain emergency kits to ensure they are stocked and compliant with practice policies and safety standards.

Qualifications:

• Experience:  At least 2 years of experience as a Medical Assistant, preferably in an outpatient behavioral health or psychiatric setting.

  Certification/Licensure: Must possess BLS authorization upon ninety (90) days of employment in position and maintain throughout the duration of employment in this position. Certification or registration (CMA, RMA or ABR-OE) by AAMA, AMT, NHA or NCCT is required.

• Software/Hardware: Computer/EMR experience preferred.

• Skills and Abilities:

  • Strong communication skills, both verbal and written.
  • Ability to work collaboratively within a team environment.
  • Ability to prioritize tasks effectively and manage time efficiently.
  • Familiarity with medical office software and electronic health records (EHR).
  • Understanding of behavioral health issues and confidentiality (HIPAA).

Additional Information:

• Work Environment: This position is based in a fast-paced outpatient behavioral health setting, requiring a calm demeanor, attention to detail, and the ability to manage multiple tasks at once.
• Physical Demands: The role may require standing, walking, and assisting patients physically as needed. Ability to lift up to 25 pounds may be required.