Clinical Nurse Manager, Pediatrics & Special Care Nursery - Full Time

Pediatrics Unit

• The Pediatrics unit is an 8-bed inpatient unit serving newborns through adolescents. The patient population includes children with viral and respiratory illnesses, diabetes, and post-operative care needs. The team provides family-centered care in a supportive, developmentally appropriate environment.

• The Pediatrics department collaborates closely with pediatric specialists from Massachusetts General Hospital for Children to ensure access to advanced expertise and high-quality care. When appropriate, the unit also cares for adult patients to support hospital capacity and patient needs.

Special Care Nursery (SCN)

• The Special Care Nursery is a 9-bassinet, Level II nursery caring for infants 32+ weeks gestation and weighing 1,500 grams or more. The SCN supports newborns requiring specialized care for conditions such as respiratory distress, temperature instability, and feeding and growth challenges.

• The unit provides Retinopathy of Prematurity (ROP) screening in collaboration with Boston Children’s Hospital and maintains a strong partnership with the Massachusetts General Hospital NICU for consultation and care coordination.

About the Job

The RN Manager, Clinical Nurse Manager – Pediatrics and Special Care Nursery (SCN) provides 24/7 leadership and operational oversight for the Pediatrics and Special Care Nursery units. As a key member of the Patient Care Services leadership team, this role supports professional nursing practice and ensures the delivery of safe, high-quality, family-centered care aligned with organizational goals.

This is a hands-on, transformational leadership role requiring strong clinical expertise, collaborative leadership, and a commitment to quality, safety, and staff engagement.

What You’ll Do

• Provide continuous leadership and accountability for Pediatrics and Special Care Nursery operations

• Promote a culture of safety, quality improvement, and patient-centered care

• Support staff development through orientation, education, competency validation, and performance evaluations

• Collaborate with interdisciplinary teams to improve patient experience, clinical outcomes, and staff engagement

• Lead staffing, scheduling, and resource allocation based on patient acuity and budgetary guidelines

• Manage personnel processes including hiring, coaching, corrective action, and performance management

• Ensure compliance with regulatory, professional, and organizational standards

• Participate in quality initiatives, evidence-based practice, and annual quality improvement projects

• Conduct leadership rounds and provide service recovery as needed

• Partner with nursing and executive leadership to achieve unit, departmental, and organizational goals

Who You Are / Requirements

Required Qualifications

• Bachelor’s degree in Nursing

• Current New Hampshire RN license

• Required certifications at time of hire:

  • BLS

  • Neonatal Resuscitation Program (NRP)

  • PALS

• Minimum of 3 years of progressive clinical leadership experience

• Strong clinical experience in Special Care Nursery / NICU / Pediatrics

• Strong communication, leadership, mentoring, and organizational skills

• Demonstrated competency in staffing, budgeting, performance management, and quality improvement

Preferred Qualifications

• Master’s degree in a healthcare-related field

• Specialty nursing certification

• Prior Nurse Manager experience in Pediatrics and/or Special Care Nursery