Food Service Associate II - Kitchen - Full Time

Who We Are:

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, earning a 5-time Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job:

The Food Service Associate II supports daily operations within the hospital’s food services department, working in both cafeteria and patient service areas. This role is responsible for handling transactions, preparing and serving food, delivering patient meal trays, and maintaining a clean, organized, and safe environment. The position plays a key role in ensuring a positive experience for patients, visitors, and staff through excellent customer service and adherence to food safety standards.

What You’ll Do:

• Operate a cash register and accurately handle cash, credit, and other transactions
• Provide outstanding customer service to patients, staff, and visitors
• Prepare, serve, and replenish food items in cafeteria and service areas
• Set up and restock stations with food, beverages, utensils, and supplies
• Assemble and deliver patient meal trays in a timely and safe manner
• Clean and sanitize workstations, equipment, and dining areas
• Ensure food safety compliance, including proper handling, labeling, and temperature monitoring
• Maintain accurate menu pricing and report discrepancies
• Assist with opening and closing duties, including setup and breakdown of service areas
• Support inventory, stocking, and daily operational tasks as assigned
• Follow all safety, infection prevention, and sanitation guidelines

Who You Are / Requirements:

• High school diploma, GED, or equivalent experience preferred
• 2+ years of experience in food service, customer service, or cash handling
• Strong customer service skills with a focus on patient and guest satisfaction
• Basic math skills and ability to accurately handle cash transactions
• Knowledge of food handling and sanitation practices
• Ability to work effectively in a fast-paced, team-oriented environment
• Strong communication skills and ability to interact professionally with diverse groups
• ServSafe certification preferred

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement
• Nursing Student Loan Paydown Program
• 403(b) retirement savings plan with company matching
• Continuous earned time accrual

& more!