Foundation Medical Partners - Patient Service Representative - Hematology/Oncology - Full Time

Who We Are:

We combine compassion with expertise, delivering the highest level of care in a supportive environment. Our world-renowned team of Mass General-affiliated physicians works quickly and effectively, partnering with other specialists to provide a personalized treatment plan.

We understand the need to respond swiftly, and with accuracy, to cancer and blood conditions. And we know that successfully treating illness takes a team effort. That’s why our team is unified to coordinate your care, responding to your condition with a precise diagnosis and personalized treatment plan that coordinates your care across specialties.   

About the Job:

Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.

What You’ll Do:

• Greets patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Who You Are:

• High School diploma or equivalent required.
• A minimum of one year of experience in a customer service position preferred.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.

Why You’ll Love Us:

• Flexible day shift hours, no weekends!
• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• Education & Paid training courses for continued career progression

& So much more!