Southern NH Health System - Senior Business Analyst - Quality Management - Full Time

Who We Are:

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job:

The Sr Business Analyst is a key member of the Improvement and Analysis team within Quality Management. This role supports clinical and operational areas by providing data analysis, reporting, and project management. The analyst plays a vital role in supporting the lean management system and quality initiatives through metric development, workflow design, and data validation.

What You’ll Do:

• Support analytics related to quality, service, cost, and satisfaction measures

• Lead small to medium-sized operational and improvement projects

• Recommend statistical tools for evaluating clinical performance

• Validate and test organizational data

• Represent SNHH on SolutionHealth data committees

• Support data governance and accreditation-related activities

• Develop and maintain ad hoc databases (Excel, SharePoint, Access)

• Create and present reports with visual data displays for internal and external audiences

• Serve as a resource for data analysis tools including Power BI, SQL, Excel, Visio

• Apply improvement skills in system-wide projects

Who You Are / Requirements:

Education:

• Required: Bachelor’s in analytics, computer science, engineering, public health, or related field

• Preferred: Master’s in Public Health, Healthcare Administration, or related field

Licensure/Certification:

• Required: Lean or Six Sigma Yellow Belt or equivalent experience

• Preferred: CPHQ, CHDA, Green Belt in Lean/Six Sigma

Experience:

• Required: 3–5 years in analytics or quantitative work, preferably in healthcare; strong data analytics and reporting; project management experience

• Preferred: PMP certification

Skills & Abilities:

• Advanced Excel and statistical software

• Intermediate MS Office (Word, PowerPoint, Visio)

• Experience with Tableau or Power BI

• Strong data collection, analysis, and dashboard creation

• Excellent communication and leadership skills

• Ability to manage multiple priorities and work independently or in teams

• Knowledge of hospital and ambulatory reporting programs (CMS, ACO, HEDIS)

• Familiarity with medical terminology and coding (ICD-10, CPT)

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Short-term, long-term disability, life & pet insurance

• Tuition & certification reimbursement (up to $4,000/year)

• Nursing Student Loan Paydown Program (up to $20,000)

• 403(b) Retirement savings plans with company matching

• Continuous earned time accrual

• & So much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.